Espace Voyance

Privacy Policy

Last updated: April 2026

1. Data Controller

Globe En Main SAS, SIREN 979 689 858, registered office at Paris 75002. Contact: contact@espace-voyance.com.

2. Data Collected

We collect: email address, name, phone number (for phone consultations), messages exchanged during consultations, payment data (processed by Stripe, not stored on our servers), professional identifier of Psychics (SIRET or equivalent).

3. Purpose of Processing

Data is collected for: user account management, connecting Clients with Psychics, payment processing, sending email notifications, service improvement.

4. Legal Basis

Data processing is based on: user consent (Article 6.1.a GDPR), performance of the service contract (Article 6.1.b GDPR), legal obligations regarding invoicing and transaction data retention.

5. Data Retention

Account data is retained for the duration of registration and deleted within 30 days of a deletion request. Consultation messages are retained for 1 year after the consultation. Transaction data is retained for 10 years in accordance with accounting obligations.

6. User Rights

Under the GDPR, you have the following rights: right of access, right of rectification, right to erasure, right to data portability, right to object, right to restriction of processing. To exercise these rights, contact: contact@espace-voyance.com.

7. Cookies

The site uses strictly necessary cookies (authentication, user session). We use PostHog (hosted in the European Union) to analyze browsing behavior. This data is anonymized and helps us improve the user experience. You can refuse this tracking via the cookie banner displayed on your first visit. No sensitive personal data (consultation messages, banking information) is ever transmitted to PostHog.

8. DPO Contact

For any questions regarding the protection of your personal data: contact@espace-voyance.com.