Terms of Service
Last updated: April 2026
1. Purpose
Espace Voyance is a platform connecting psychic professionals ('Psychics') with individuals ('Clients'). The platform enables Clients to consult Psychics by phone or real-time chat.
2. Registration and Roles
Registration is free. Two roles exist: Client (consultation) and Psychic (service provision). Psychics must complete a verified profile including a professional identifier (SIRET for France) and set up a Stripe Connect payment account.
3. Psychic Status
Psychics registered on Espace Voyance operate as independent professionals. They are in no way employees, agents, or representatives of Globe En Main SAS. Each Psychic is solely responsible for their services, taxation, and social obligations.
4. Platform Commission
The platform charges a 17% commission on each transaction. The Psychic receives 83% of the amount paid by the Client. Payments are processed through Stripe Connect.
5. Payment
Payments are made by credit card via Stripe. The Client pays the full amount before the consultation. For chat consultations, the Client may extend the session with an additional payment.
6. Right of Withdrawal
In accordance with consumer protection law, the right of withdrawal cannot be exercised for services fully performed before the end of the withdrawal period. For consultations not yet performed, the Client has 14 days to exercise their right of withdrawal.
7. Liability
Espace Voyance acts as a technical intermediary. The platform does not guarantee the quality, accuracy, or relevance of services provided by Psychics. Psychic readings are entertainment and wellness services. They do not substitute medical, legal, or financial advice.
8. Review Moderation
Reviews are published by Clients after a completed consultation. Psychics may respond once to each review. The Espace Voyance team reserves the right to hide any review that is defamatory, offensive, or manifestly false.
9. Account Termination
Any user may request account deletion at any time by contacting contact@espace-voyance.com. Deletion results in the erasure of personal data within 30 days, in accordance with GDPR. Transaction-related data is retained in compliance with legal obligations.